What this shows

Authentication errors break integrations; automatically turning them into structured Notion items helps teams prioritize and resolve them faster.

Raw feedback

User message

Our CI job started failing after we switched keys — POST to /api/v1/ingest keeps returning 401 "Invalid token". We tried using Bearer tf_live_xxxx and it still rejects; can you help?

Triage output

Structured result

{
    "type": "bug",
    "severity": "critical",
    "title": "API ingest returns 401 invalid token",
    "summary": "Customer requests to the ingest endpoint fail with a 401 invalid token error.",
    "tags": [
        "auth",
        "api",
        "integration",
        "401"
    ],
    "sentiment": "frustrated",
    "confidence": 0.95
}

Resulting issue

notion

401 Invalid Token on API ingest

Description: User receives 401 'Invalid token' when POSTing to /api/v1/ingest. Raw feedback: "Our CI job started failing after we switched keys — POST to /api/v1/ingest keeps returning 401 'Invalid token'. We tried using Bearer tf_live_xxxx and it still rejects; can you help?" Steps to reproduce: 1) POST to https://triagefast.app/api/v1/ingest with Authorization: Bearer <token> 2) Observe 401 'Invalid token' Example request: curl -X POST https://triagefast.app/api/v1/ingest -H "Authorization: Bearer tf_live_xxxx" -H "Content-Type: application/json" -d '{"source":"api","message":"test"}' Suggested next steps: verify token format and rotation logs, confirm token is active, and check rate-limiting or IP allowlist. If token appears valid, request deeper auth logs from infra.

Live example

Use the API directly

Send the same raw message to TriageFast and get the structured result back through the normal ingest endpoint.

curl -X POST https://triagefast.app/api/v1/ingest -H "Authorization: Bearer tf_live_xxxx" -H "Content-Type: application/json" -d '{"source":"api","message":"Our CI job started failing after we switched keys — POST to /api/v1/ingest keeps returning 401 \"Invalid token\". We tried using Bearer tf_live_xxxx and it still rejects; can you help?"}'

How it works

Step 1

Send the message

POST the raw feedback to the TriageFast ingest endpoint.

Step 2

TriageFast classifies it

AI extracts type, severity, title, tags, sentiment, and confidence in under 30 seconds.

Step 3

Structured output appears in notion

The triage is routed to Notion as a new item with labels and priority.

Related examples

API auth failure routed to Notion