What this shows

This example shows how an emailed feature-request is classified and routed into Linear so teams get a clear, actionable issue quickly.

Raw feedback

User message

Hey team — would be awesome if we could schedule email notifications per project. Right now we get pinged for everything; can we add per-project schedules or quiet hours? Thanks!

Triage output

Structured result

{
    "type": "feature_request",
    "severity": "medium",
    "title": "Add per-project email notification scheduling option",
    "summary": "User requests the ability to schedule or silence email notifications on a per-project basis to reduce noise.",
    "tags": [
        "notifications",
        "email",
        "project-settings",
        "feature-request"
    ],
    "sentiment": "frustrated",
    "confidence": 0.95
}

Resulting issue

linear

Add per-project email notification scheduling

Summary: User requests the ability to schedule or silence email notifications per project to reduce noise. User quote: "Would be awesome if we could schedule email notifications per project. Right now we get pinged for everything; can we add per-project schedules or quiet hours?" Proposed solution: Add project-level notification schedules and optional quiet hours, with overrides for critical alerts. Include UI for schedule settings and API support for automation. Impact: Reduces irrelevant pings and improves focus for teams receiving emails across multiple projects.

Live example

Use the API directly

Send the same raw message to TriageFast and get the structured result back through the normal ingest endpoint.

curl -X POST https://triagefast.app/api/v1/ingest -H "Authorization: Bearer tf_live_xxxx" -H "Content-Type: application/json" -d '{"source":"email","destination":"linear","raw_feedback":"Hey team — would be awesome if we could schedule email notifications per project. Right now we get pinged for everything; can we add per-project schedules or quiet hours? Thanks!"}'

How it works

Step 1

Send the message

Post the incoming email content to the ingest endpoint.

Step 2

TriageFast classifies it

AI returns structured fields like type, severity, title, summary, tags, sentiment, and confidence.

Step 3

Structured output appears in linear

A new Linear issue is created with the triaged title, body, labels, and priority.

Related examples

Feature request from email routed to Linear