Raw feedback
User message
Hey — we're drowning in feedback. Can you add saved filters or a query builder in the dashboard so my team can filter by product and tags? Right now it's impossible to find our feature requests.
Shows a messy support-tool message turned into a webhook-ready issue. Demonstrates fast AI classification and routing.
What this shows
This example matters because it shows how TriageFast converts informal support-tool feature requests into structured fields (type, severity, tags, summary) and posts them to a webhook for developer workflows.
Raw feedback
Hey — we're drowning in feedback. Can you add saved filters or a query builder in the dashboard so my team can filter by product and tags? Right now it's impossible to find our feature requests.
Triage output
{
"type": "feature_request",
"severity": "medium",
"title": "Saved filters/query builder for dashboard",
"summary": "Add saved filters or a query builder to the feedback dashboard so teams can filter by product and tags.",
"tags": [
"filters",
"dashboard",
"search",
"query-builder"
],
"sentiment": "frustrated",
"confidence": 0.93
}Resulting issue
Add saved filters/query builder to feedback dashboard
Description: User requests saved filters or a query builder to search feedback by product and tags. Raw message: "Hey — we're drowning in feedback. Can you add saved filters or a query builder in the dashboard so my team can filter by product and tags? Right now it's impossible to find our feature requests." Impact: Teams can't find and triage feature requests efficiently. Acceptance criteria: (1) Add filter by product and tag, (2) Allow saving filter sets, (3) Provide a simple query builder UI. Suggested priority: medium.
Live example
Send the same raw message to TriageFast and get the structured result back through the normal ingest endpoint.
curl -X POST "https://triagefast.app/api/v1/ingest" -H "Authorization: Bearer tf_live_xxxx" -H "Content-Type: application/json" -d '{"source":"support_tool","category":"feature_request","message":"Hey — we\'re drowning in feedback. Can you add saved filters or a query builder in the dashboard so my team can filter by product and tags? Right now it\'s impossible to find our feature requests."}'How it works
Step 1
Post the support-tool message to TriageFast ingest endpoint.
Step 2
AI returns structured fields like type, severity, tags, and summary in under 30 seconds.
Step 3
TriageFast posts the normalized issue payload to your webhook for downstream handling.
Related examples
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