What this shows

Developers can see how a messy API feedback message about a mobile crash is classified (type, severity, title, summary, tags, sentiment, confidence) and routed to Linear automatically to speed up triage.

Raw feedback

User message

Updated to the latest app and it just crashes on launch on my iPhone 12. It shows a black screen then relaunch loop; happened right after the update. Please fix — urgent for our users.

Triage output

Structured result

{
    "type": "bug",
    "severity": "high",
    "title": "App crashes on launch after update",
    "summary": "After updating, the iOS app crashes on launch and enters a relaunch loop on iPhone 12.",
    "tags": [
        "iOS",
        "crash",
        "regression",
        "high-priority"
    ],
    "sentiment": "frustrated",
    "confidence": 0.95
}

Resulting issue

linear

iOS: Crash on launch after latest update

Summary: Users report the iOS app crashes immediately after updating and enters a relaunch loop on iPhone 12. Steps to reproduce: 1) Update app to latest version 2) Launch app 3) Observe black screen then app relaunches repeatedly Environment: iPhone 12, iOS latest (user-reported). Expected: App launches to home screen. Actual: Crash and continuous relaunch loop. Raw user message: "Updated to the latest app and it just crashes on launch on my iPhone 12. It shows a black screen then relaunch loop; happened right after the update. Please fix — urgent for our users." Notes: High priority regression; add crash logs and diagnostics if available.

Live example

Use the API directly

Send the same raw message to TriageFast and get the structured result back through the normal ingest endpoint.

curl -X POST https://triagefast.app/api/v1/ingest -H "Authorization: Bearer tf_live_xxxx" -H "Content-Type: application/json" -d '{"source":"api","message":"Updated to the latest app and it just crashes on launch on my iPhone 12. It shows a black screen then relaunch loop; happened right after the update. Please fix — urgent for our users."}'

How it works

Step 1

Send the message

POST the raw feedback to the ingest endpoint.

Step 2

TriageFast classifies it

The AI returns structured fields like type, severity, title, tags, sentiment, and confidence.

Step 3

Structured output appears in linear

TriageFast routes the resulting issue to Linear within seconds.

Related examples

Mobile crash report (API) routed to Linear