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Automatic feedback triage for Chrome extension developers

Convert raw Chrome Web Store reviews and support emails into structured tickets automatically. TriageFast adds AI fields (type, severity, title, summary, tags, sentiment, confidence) and creates GitHub/Linear/Notion issues in under 30 seconds.

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Who it is for

Built for Chrome extension developers

  • Solo or small teams who get most feedback via Chrome Web Store reviews and support email and need fast issue creation.
  • Developers who want automatic titles, severity, tags and sentiment so triage doesn't block releases.
  • Teams that push issues into GitHub, Linear or Notion and want consistent structured tickets without manual work.
  • Extensions with frequent duplicate reports who need automatic grouping, routing to Slack/Discord, and fast processing under 30s.

Who it is not for

When TriageFast is not the right fit

  • Enterprises needing on-prem, HIPAA-level customer record storage or highly customized legal workflows should use a compliance-focused vendor.
  • Teams that require human-only, manual triage for every support message (no automated AI fields) should stick with manual processes.

Typical workflow

A typical week for Chrome extension developers using TriageFast

Forward support emails or ingest Web Store review text via Fernand or the API; TriageFast returns structured tickets with title, severity, tags, sentiment and confidence. Issues are auto-created in GitHub/Linear/Notion and routed to Slack/Discord for your team. Most messages are processed in under 30 seconds so you stay focused on fixes and releases.

Pricing context

Free 100 triages/month (no card) fits solo extension developers and early-stage projects. Scale predictably with Pro ($19/month, 500 triages), Expert ($49/month unlimited + pattern detection + weekly digest) or pay-as-you-go at $0.02/triage with $10 minimum.

Before

  • Chrome Web Store reviews and support emails pile up with vague titles and no severity.
  • You manually open GitHub issues, write summaries, and add tags for each report.
  • Duplicate reports and sentiment are hard to find, so real regressions get lost.

After

  • Every review and support email becomes a structured ticket with clear title and severity.
  • GitHub/Linear/Notion issues are auto-created with summaries, tags and confidence—no copy/paste.
  • Duplicates, sentiment and patterns are surfaced quickly so regressions get prioritized.

FAQ

Do I need a credit card to start?

No — you get 100 free triages/month with no card required.

How do I connect Chrome Web Store reviews and support emails?

Forward emails to TriageFast, ingest reviews via Fernand or send messages with the manual API.

What happens if I exceed the free tier?

You keep the free 100 triages/month; upgrade to Pro ($19/month, 500 triages), Expert ($49/month unlimited) or use pay-as-you-go at $0.02/triage with a $10 minimum.

How is this different from Zapier or manual triage?

TriageFast is a headless feedback triage API that auto-structures messages into AI fields and creates issues in under 30 seconds rather than rule-only routing.

Related pages

Start auto-triaging Chrome extension feedback — free 100 triages/month, no card

Start on the free tier, wire one input channel and one output channel, and see the system operate on your real feedback.

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