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Turn messy no-code support into structured tickets in seconds

TriageFast auto-converts raw support messages from non-technical users into structured tickets for your workflow. Connect via email, Fernand, or API and output to GitHub, Linear, Notion, or webhooks in under 30 seconds.

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Who it is for

Built for no-code tool builders

  • Small no-code/low-code teams whose users submit vague bug reports, screenshots, and feature requests.
  • Products built without large engineering teams that need hands-off ticket creation and clear prioritization.
  • Founders and product folks who want automatic classification (type, severity, sentiment, tags) routed into Slack/Discord and issue trackers.
  • Teams that need fast processing (under 30s) and affordable tiers to match unpredictable support volume.

Who it is not for

When TriageFast is not the right fit

  • Organizations needing on-prem data residency, enterprise SSO/SCIM, or strict compliance like HIPAA should consider an enterprise solution.
  • Teams that require highly custom, code-level triage pipelines tightly embedded in engineering systems may prefer a bespoke in-house tool.

Typical workflow

A typical week for no-code tool builders using TriageFast

You receive user emails and Discord messages all week; TriageFast classifies each into type, severity, title, summary, tags, sentiment and confidence and creates issues in GitHub/Linear/Notion in under 30s. Critical items are routed to Slack/Discord so founders and product leads can act without decoding messages.

Pricing context

Free 100 triages/month lets early-stage no-code projects try triage risk-free; Pro and Expert give predictable monthly caps while pay-as-you-go ($0.02/triage, $10 min) handles bursty volume affordably.

Before

  • Vague, non-technical support messages that founders must read and translate into tickets.
  • Manual ticket creation from email/Discord that wastes engineering time and delays fixes.
  • No consistent severity, sentiment, or tagging, so recurring problems are hard to spot.

After

  • Structured tickets (title, summary, type, severity, tags, sentiment, confidence) ready for GitHub/Linear/Notion.
  • Founders and engineers spend less time decoding messages and more time shipping fixes.
  • Recurring issues surface via pattern detection and weekly digests so you fix root causes faster.

FAQ

How fast does TriageFast turn messages into tickets?

TriageFast processes and creates tickets in under 30 seconds.

Can I connect email or Discord without writing code?

Yes—use the email or Fernand integrations or route messages through Discord/Slack for automatic triage.

What are the pricing options for small no-code teams?

Free tier: 100 triages/month; Pro $19/month for 500; Expert $49/month unlimited; or pay-as-you-go at $0.02/triage with a $10 minimum.

Does this replace Zapier/Make or my help desk?

TriageFast focuses on automated AI triage and integrates with or complements automation tools and help desks rather than replacing full workflows.

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Start triaging in minutes — try 100 free triages

Start on the free tier, wire one input channel and one output channel, and see the system operate on your real feedback.

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