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Stop wasting product time triaging support

TriageFast automatically converts emails, Fernand messages, or API payloads into structured tickets with AI fields like type, severity, title, summary, tags, sentiment and confidence. It creates GitHub/Linear/Notion issues or webhooks and can notify your team in Slack or Discord in under 30 seconds.

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Who it is for

Built for SaaS founders

  • You handle support solo or with a tiny team and need to reclaim development hours without hiring support staff.
  • You want structured, developer-friendly tickets (type, severity, title, summary, tags, sentiment, confidence) pushed straight to GitHub, Linear, Notion or a webhook.
  • You need instant triage from email, Fernand, or a manual API with Slack/Discord routing so issues hit your workflow, not your inbox.
  • You value a low-cost trial-first model (100 free triages/month) and simple predictable pricing as you scale.

Who it is not for

When TriageFast is not the right fit

  • You run a large multi-agent support operation that needs full agent-facing ticketing, SLA reporting, collision controls, and complex queues.
  • You require a bespoke, human-only triage process or an on‑prem enterprise helpdesk where automated headless triage would break existing workflows.

Typical workflow

A typical week for SaaS founders using TriageFast

You glance at Slack/Discord alerts from TriageFast, open the auto-created GitHub or Linear issue that already has title, summary, tags, severity and sentiment, and triage or ship the fix—no manual copy/paste. New messages are processed in under 30 seconds so you spend code time, not inbox time.

Pricing context

Start for free with 100 triages/month (no card required). Upgrade as you grow — Pro is $19/mo for 500 triages, Expert is $49/mo for unlimited plus pattern detection and weekly digest, or use pay-as-you-go at $0.02/triage with a $10 minimum.

Before

  • Inbox full of unstructured support messages that take hours to convert into actionable dev tasks.
  • Manual creation of GitHub/Linear issues and lost context when you’re juggling product work.
  • Slow discovery of recurring bugs because support patterns live in email, not aggregated data.

After

  • Every support message becomes a structured ticket with AI fields (type, severity, title, summary, tags, sentiment, confidence).
  • Auto-created issues in GitHub/Linear/Notion and Slack/Discord routing free hours so you focus on product work.
  • Pattern detection and weekly digests (Expert plan) surface repeat problems so you fix root causes faster.

FAQ

Will TriageFast work with my inbox or message platform?

Yes — it accepts email, Fernand, or manual API inputs and routes to GitHub, Linear, Notion, or webhooks.

How long does setup and integration take?

Most founders are live in minutes with simple email or webhook setup and Slack/Discord notifications.

How does pricing work?

There’s a free 100 triages/month tier (no card), paid plans (Pro $19, Expert $49) and pay-as-you-go at $0.02/triage with a $10 minimum.

How is this different from full helpdesk tools?

TriageFast is headless triage that auto-creates structured developer tickets for your workflows rather than a full agent-facing helpdesk.

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Start triaging support in under 30 seconds — get 100 triages free

Start on the free tier, wire one input channel and one output channel, and see the system operate on your real feedback.

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