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Solo founder? Stop drowning in support messages

TriageFast converts raw support messages into structured tickets automatically in under 30 seconds. Start free with 100 triages/month — no card required.

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Who it is for

Built for solo founders

  • Automatically turns emails and messages (via email, Fernand, or the manual API) into structured tickets with AI fields like type, severity, title, summary, tags, sentiment, and confidence so you don’t read every note.
  • Routes triaged items into your workflow (Slack/Discord) and creates actionable outputs in GitHub Issues, Linear, Notion, or any webhook so you can fix, plan, or ignore quickly.
  • Processes incoming messages in under 30 seconds, saving the hours a solo founder loses rescuing users instead of building features.
  • Flexible pricing: start free (100 triages/mo, no card), upgrade to Pro ($19/month, 500 triages) or Expert ($49/month unlimited + pattern detection + weekly digest), or use pay-as-you-go at $0.02/triage.

Who it is not for

When TriageFast is not the right fit

  • Large companies or multi-person support teams that need a full-featured CRM with agent routing, SLA tracking, and heavy live-agent workflows should use a dedicated helpdesk platform.
  • Enterprises requiring on-premise deployments or extensive compliance/custom contracts — TriageFast is a cloud triage API optimized for lean teams.

Typical workflow

A typical week for solo founders using TriageFast

Over the weekend support emails land in your inbox and TriageFast posts structured tickets to Slack and your GitHub Issues board in under 30 seconds. You scan high-severity items once each morning, convert a few to fixes, and ignore duplicates automatically. On Expert, a weekly digest and pattern detection highlights recurring bugs to prioritize.

Pricing context

Free tier (100 triages/month, no card) lets solo founders test immediately; Pro is $19/month for 500 triages and Expert is $49/month for unlimited triages with pattern detection and a weekly digest. Pay-as-you-go at $0.02/triage with a $10 minimum scales cost precisely with your usage so you only pay for what you need.

Before

  • Inbox full of unstructured bug reports and feature asks that waste hours to read and sort.
  • Missed duplicates and low-priority noise pushing real bugs down your backlog.
  • No easy way to push issues into GitHub/Linear/Notion without manual copying and context loss.

After

  • AI-created tickets with type, severity, title, summary, tags, sentiment, and confidence so you triage in minutes, not hours.
  • Duplicates and noise reduced, and recurring problems surfaced (pattern detection available on Expert) so you focus on impactful fixes.
  • Seamless outputs to GitHub, Linear, Notion, or webhooks and Slack/Discord routing so fixes go straight into your workflow.

FAQ

Will this actually save me time?

Yes — TriageFast auto-generates structured tickets (type, severity, title, summary, tags, sentiment, confidence) in under 30 seconds so you spend minutes triaging instead of hours.

How hard is setup and integration?

Plug into email, Fernand, or the manual API and route outputs to GitHub Issues, Linear, Notion, or any webhook, with Slack/Discord routing for notifications.

What are the pricing options for a solo founder?

Start free with 100 triages/month (no card), upgrade to Pro ($19/month for 500) or Expert ($49/month unlimited + extras), or use pay-as-you-go at $0.02/triage with a $10 minimum.

Can this replace Intercom or Zendesk?

TriageFast focuses on automated triage and issue creation for solo founders and complements full helpdesk CRMs rather than replacing heavy support platforms.

Related pages

Start automating support triage — get 100 free triages/month with no card

Start on the free tier, wire one input channel and one output channel, and see the system operate on your real feedback.

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