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Send Gmail feedback to Linear with AI triage

Forward Gmail to TriageFast via webhook/API. Gmail message in, TriageFast triages it, Linear ticket out.

Start free See setup flow

How it works

Step 1

Connect gmail

Forward Gmail via a forwarding rule or automation (Zapier/Make) into TriageFast's POST /api/v1/ingest endpoint.

Step 2

AI triages every message

TriageFast extracts and classifies each message, returning type, severity, title, summary, tags, sentiment and confidence in under 30s.

Step 3

Ticket appears in linear

TriageFast creates a Linear issue natively (or sends a webhook) so the ticket shows up in your team's workflow.

Live example

Use the API directly

TriageFast accepts raw feedback over a single POST endpoint, classifies it in under 30 seconds, then routes the structured result to the output channel you chose.

curl -X POST https://triagefast.app/api/v1/ingest -H "Authorization: Bearer tf_live_xxxx" -H "Content-Type: application/json" -d '{"source":"gmail","from":"[email protected]","subject":"App crashes on save","body":"When I click save the app crashes with error 500. This started after the last update.","metadata":{"threadId":"1723"}}'

Structured result

What gets classified

TriageFast returns: type (bug/feature_request/billing/praise/question), severity (critical/high/medium/low), title, summary, tags, sentiment, and confidence.

{
    "action": "create_issue",
    "platform": "linear",
    "issue": {
        "title": "App crashes on save",
        "description": "User reports crash with error 500 after saving; steps: open doc, edit, click save; logs attached.",
        "labels": [
            "bug",
            "crash"
        ],
        "priority": "high"
    },
    "triage": {
        "type": "bug",
        "severity": "high",
        "summary": "Crash on save causing error 500",
        "tags": [
            "save",
            "crash",
            "regression"
        ],
        "sentiment": "negative",
        "confidence": 0.93
    }
}

Before

Without TriageFast

  • Gmail threads lost in inbox and never turned into tickets
  • Manual triage slows response and mislabels severity
  • Context is lost when copying emails into the tracker

After

With TriageFast

  • Automated forwarding creates Linear issues from Gmail without manual copying
  • AI classifies type and severity so teams prioritize correctly
  • Full context, tags, and summaries attach to Linear tickets for faster fixes

FAQ

How do I connect gmail to TriageFast?

Set a Gmail forwarding rule or automation to POST messages to TriageFast's /api/v1/ingest endpoint.

Start routing Gmail to Linear with TriageFast

Free plan includes 100 triages per month. No credit card required.

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