Integration page

Send Hotjar Feedback feedback to GitHub with AI triage

Forward hotjar-feedback via webhook/API to TriageFast for instant AI triage. TriageFast normalizes the feedback and creates a GitHub Issue ticket.

How it works

Step 1

Connect hotjar-feedback

Forward Hotjar feedback to TriageFast via webhook or your middleware (Hotjar -> forwarder -> TriageFast API).

Step 2

AI triages every message

TriageFast extracts type, severity, title, summary, tags, sentiment and confidence in under 30 seconds.

Step 3

Ticket appears in github-issue

TriageFast creates a GitHub Issue with title, body and labels, or routes the payload via webhook to your automation.

Live example

Use the API directly

TriageFast accepts raw feedback over a single POST endpoint, classifies it in under 30 seconds, then routes the structured result to the output channel you chose.

curl -X POST https://triagefast.app/api/v1/ingest -H "Authorization: Bearer tf_live_xxxx" -H "Content-Type: application/json" -d '{"source":"hotjar_feedback","message":"Checkout failed again on Safari mobile after retrying Stripe payment."}'

Structured result

What gets classified

TriageFast returns type, severity, title, summary, tags, sentiment, and confidence for every feedback item.

{
    "title": "Duplicate charge on Safari checkout retry",
    "destination": "github_issue",
    "triage": {
        "type": "billing",
        "severity": "critical",
        "summary": "Retrying checkout after a timeout can charge the same customer twice.",
        "tags": [
            "payments",
            "safari",
            "duplicate-charge"
        ],
        "sentiment": "urgent",
        "confidence": 0.97
    }
}

Before

Without TriageFast

  • Hotjar Feedback feedback arrives as raw, inconsistent messages
  • Severity and ownership are handled manually
  • Github Issue receives noisy or incomplete handoffs

After

With TriageFast

  • Hotjar Feedback feedback is classified automatically
  • Type, severity, summary, tags, sentiment, and confidence stay structured
  • Github Issue receives cleaner, more actionable output

FAQ

How do I connect Hotjar Feedback to Github Issue with TriageFast?

Route the source into TriageFast, let the triage layer classify each message, then send the structured result into the destination tool.

How long does triage take?

Most feedback is classified in under 30 seconds.

Is there a free plan?

Yes. TriageFast includes 100 free triages per month with no card required.

Start routing Hotjar Feedback to Github Issue with TriageFast

Free plan includes 100 triages per month. No credit card required.