Integration page

Send Slack Dm feedback to Github Issue Automatically with AI triage

Send a slack-dm to your forwarding webhook and TriageFast triages it in under 30 seconds. A github-issue-automatically ticket is created from the triage.

Start free See setup flow

How it works

Step 1

Connect slack-dm

Forward Slack DMs to TriageFast via a Slack webhook or app that POSTs to https://triagefast.app/api/v1/ingest.

Step 2

AI triages every message

TriageFast returns type,severity,title,summary,tags,sentiment and confidence for each message.

Step 3

Ticket appears in github-issue-automatically

TriageFast creates a GitHub Issue automatically from the triage (or sends a webhook for downstream automation).

Live example

Use the API directly

TriageFast accepts raw feedback over a single POST endpoint, classifies it in under 30 seconds, then routes the structured result to the output channel you chose.

curl -X POST "https://triagefast.app/api/v1/ingest" -H "Authorization: Bearer tf_live_xxxx" -H "Content-Type: application/json" -d '{"source":"slack-dm","text":"Hey, checkout fails with 500 when I submit my card on Chrome; happens every time."}'

Structured result

What gets classified

Slack DM text is classified into AI fields: type (bug/feature_request/billing/praise/question), severity (critical/high/medium/low), title, summary, tags, sentiment, confidence.

{
    "issue": {
        "title": "Checkout fails with 500 on Chrome",
        "body": "Summary: Checkout returns 500 when submitting card on Chrome.\nSource: slack-dm\nSentiment: negative\nConfidence:0.92",
        "labels": [
            "bug",
            "high-severity",
            "checkout",
            "payment"
        ],
        "state": "open",
        "triage": {
            "type": "bug",
            "severity": "high",
            "title": "Checkout fails with 500 on Chrome",
            "summary": "Checkout returns 500 when submitting card on Chrome.",
            "tags": [
                "checkout",
                "payment",
                "chrome"
            ],
            "sentiment": "negative",
            "confidence": 0.92
        }
    }
}

Before

Without TriageFast

  • Actionable Slack DMs get lost or ignored
  • Engineers manually triage noisy messages
  • Issues lack severity, tags and reproducible summary

After

With TriageFast

  • Slack DMs captured via webhook and sent to TriageFast
  • AI tags type,severity,summary and confidence automatically
  • GitHub issues created with full metadata for immediate triage

FAQ

How do I connect slack-dm to TriageFast?

Forward Slack DMs to your Slack webhook/app that POSTs to TriageFast's ingest endpoint.

How long does triage take?

Triage completes in under 30 seconds.

Is there a free plan?

100 triages/month, no card.

What does a github-issue-automatically ticket look like?

A GitHub Issue with title, body and labels populated from the triage fields.

Start routing Slack Dm to Github Issue Automatically with TriageFast

Free plan includes 100 triages per month. No credit card required.

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