Integration page

Send Slack Reaction feedback to Linear Ticket Automation with AI triage

Forward slack-reaction payloads to TriageFast and get structured triage back. Route into linear-ticket-automation via webhook/API automation (this is webhook forwarding, not a native Linear app).

Start free See setup flow

How it works

Step 1

Connect slack-reaction

Forward Slack reaction payloads to POST https://triagefast.app/api/v1/ingest via your webhook or automation tool.

Step 2

AI triages every message

TriageFast returns type,severity,title,summary,tags,sentiment,confidence in under 30 seconds.

Step 3

Ticket appears in linear-ticket-automation

Use the TriageFast webhook/response to create or update tickets in linear-ticket-automation via your API automation.

Live example

Use the API directly

TriageFast accepts raw feedback over a single POST endpoint, classifies it in under 30 seconds, then routes the structured result to the output channel you chose.

curl -X POST https://triagefast.app/api/v1/ingest -H "Authorization: Bearer tf_live_xxxx" -H "Content-Type: application/json" -d '{"source":"slack-reaction","text":":rotating_light: Checkout fails with 500 on Apple Pay at /checkout, intermittent","meta":{"channel":"#support","user":"U123"}}'

Structured result

What gets classified

TriageFast returns these AI fields: type (bug/feature_request/billing/praise/question), severity (critical/high/medium/low), title, summary, tags, sentiment, confidence.

{
    "title": "Checkout fails with Apple Pay 500",
    "description": "Users report intermittent 500 on /checkout when using Apple Pay; error details attached.",
    "labels": [
        "bug",
        "payments",
        "apple-pay"
    ],
    "priority": "high",
    "triage": {
        "type": "bug",
        "severity": "high",
        "title": "Checkout fails with Apple Pay 500",
        "summary": "Intermittent 500 at /checkout for Apple Pay",
        "tags": [
            "payments",
            "apple-pay"
        ],
        "sentiment": "negative",
        "confidence": 0.92
    }
}

Before

Without TriageFast

  • Support threads are lost inside Slack reactions
  • Engineers need manual triage to create Linear tickets
  • Severity and tags are inconsistent across reports

After

With TriageFast

  • Slack reactions forwarded into structured triage automatically
  • Tickets created in linear-ticket-automation via webhook/API automation
  • Consistent type,severity,tags and confidence for faster prioritization

FAQ

How do I connect slack-reaction to TriageFast?

Forward Slack reaction payloads to TriageFast's ingest endpoint via your webhook or automation tool.

What fields does TriageFast return?

TriageFast returns type, severity, title, summary, tags, sentiment, and confidence in under 30 seconds.

Start routing Slack Reaction to Linear Ticket Automation with TriageFast

Free plan includes 100 triages per month. No credit card required.

Create account