Integration page

Send Slack Support feedback to Linear with AI triage

Forward slack-support messages to TriageFast via webhook.

Start free See setup flow

How it works

Step 1

Connect Slack Support

Route Slack Support feedback into TriageFast through email, API, or workflow forwarding.

Step 2

AI triages every message

Type, severity, summary, tags, sentiment, and confidence are generated automatically.

Step 3

Ticket appears in Linear

Structured output is routed into Linear without manual rewriting.

Live example

Use the API directly

TriageFast accepts raw feedback over a single POST endpoint, classifies it in under 30 seconds, then routes the structured result to the output channel you chose.

curl -X POST https://triagefast.app/api/v1/ingest -H "Authorization: Bearer tf_live_xxxx" -H "Content-Type: application/json" -d '{"source":"slack_support","message":"Checkout failed again on Safari mobile after retrying Stripe payment."}'

Structured result

What gets classified

TriageFast returns type, severity, title, summary, tags, sentiment, and confidence for every feedback item.

{
    "title": "Duplicate charge on Safari checkout retry",
    "destination": "linear",
    "triage": {
        "type": "billing",
        "severity": "critical",
        "summary": "Retrying checkout after a timeout can charge the same customer twice.",
        "tags": [
            "payments",
            "safari",
            "duplicate-charge"
        ],
        "sentiment": "urgent",
        "confidence": 0.97
    }
}

Before

Without TriageFast

  • Slack Support feedback arrives as raw, inconsistent messages
  • Severity and ownership are handled manually
  • Linear receives noisy or incomplete handoffs

After

With TriageFast

  • Slack Support feedback is classified automatically
  • Type, severity, summary, tags, sentiment, and confidence stay structured
  • Linear receives cleaner, more actionable output

FAQ

How do I connect Slack Support to Linear with TriageFast?

Route the source into TriageFast, let the triage layer classify each message, then send the structured result into the destination tool.

How long does triage take?

Most feedback is classified in under 30 seconds.

Is there a free plan?

Yes. TriageFast includes 100 free triages per month with no card required.

Start routing Slack Support to Linear with TriageFast

Free plan includes 100 triages per month. No credit card required.

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