Integration page

Send Twitter Dm feedback to GitHub with AI triage

Forward a twitter-dm to TriageFast via webhook or API and get an AI triage in under 30 seconds. TriageFast creates a GitHub issue from the triage.

Start free See setup flow

How it works

Step 1

Connect twitter-dm

Forward Twitter DMs to TriageFast's ingest endpoint via your Twitter webhook or a forwarding service.

Step 2

AI triages every message

TriageFast returns structured AI fields and a confidence score for each DM in under 30 seconds.

Step 3

Ticket appears in github

TriageFast creates or updates a GitHub issue with title, body, labels and triage metadata.

Live example

Use the API directly

TriageFast accepts raw feedback over a single POST endpoint, classifies it in under 30 seconds, then routes the structured result to the output channel you chose.

curl -X POST https://triagefast.app/api/v1/ingest -H "Authorization: Bearer tf_live_xxxx" -H "Content-Type: application/json" -d '{"source":"twitter-dm","user":"@alice","message":"I was double-charged on my subscription and need a refund please","metadata":{"dm_id":"12345"}}'

Structured result

What gets classified

TriageFast returns AI fields: type (bug/feature_request/billing/praise/question), severity (critical/high/medium/low), title, summary, tags, sentiment, confidence.

{
    "title": "Double charge on subscription \u2014 refund requested",
    "body": "From @alice via twitter-dm: I was double-charged on my subscription and need a refund please\n\nTriage summary: Customer reports being charged twice; requests refund.",
    "labels": [
        "bug",
        "severity:high",
        "billing",
        "sentiment:negative"
    ],
    "triage": {
        "type": "billing",
        "severity": "high",
        "title": "Double charge on subscription",
        "summary": "Customer charged twice, requests refund",
        "tags": [
            "billing",
            "refund"
        ],
        "sentiment": "negative",
        "confidence": 0.94
    }
}

Before

Without TriageFast

  • Critical DMs get missed or buried in inboxes
  • Engineers manually copy DMs into GitHub losing metadata
  • No consistent severity, tags, or confidence on issues

After

With TriageFast

  • Forward DMs into TriageFast for consistent webhook-based ingestion
  • Automatic GitHub issues created with title, body, labels and triage metadata
  • Standardized severity, tags and confidence for faster routing and prioritization

FAQ

How do I connect twitter-dm to TriageFast?

Forward Twitter DMs to TriageFast's ingest API (POST https://triagefast.app/api/v1/ingest) from your Twitter webhook or forwarding service.

How long does triage take?

Most triages complete in under 30 seconds.

Is there a free plan?

100 triages/month, no card.

What does a github ticket look like?

A GitHub issue with title, body, labels (severity/tags) and embedded triage metadata including confidence.

Automatically turn twitter-dm into GitHub issues

Free plan includes 100 triages per month. No credit card required.

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