Migration page

Stop creating Linear issues by hand — automate support triage

If you’re still turning every support email into a Linear issue manually, TriageFast does that work for you. It auto-creates structured tickets with AI fields and routes them where you already work.

Try the free tier

Why people switch

Why people switch from Linear

  • Manual issue creation from support channels wastes engineers’ time and creates inconsistent titles, summaries, and tags.
  • No built-in AI triage: support messages need to be read, summarized, classified, and prioritized by hand.
  • Fragmented routing: teams juggle emails, Slack/Discord, and CRM notes before an issue ever exists.
  • Slow turnaround on incoming volume — triage becomes a backlog instead of actionable work.

What you get

What you get with TriageFast

  • Headless feedback triage API that turns raw support messages into structured tickets in under 30 seconds.
  • AI-extracted fields (type, severity, title, summary, tags, sentiment, confidence) so issues are consistent and searchable.
  • Multiple inputs (email, Fernand, or manual API) and fast routing through Slack/Discord when human review is needed.
  • Direct outputs to GitHub Issues, Linear, Notion or any webhook, plus clear pricing: Free 100 triages/month; Pro $19/mo for 500; Expert $49/mo unlimited; or pay-as-you-go $0.02/triage.

What TriageFast does not replace

  • Full project management UI and roadmap features — TriageFast is focused on triage and ticket creation, not long-term planning.
  • Deep Linear-specific workflows and built-in reporting dashboards — you’ll still use Linear (or another tracker) for assignment, sprints, and planning.

Migration steps

Step 1

Export or note your current setup

Save key project mappings, labels, and any saved replies or templates from Linear so triaged tickets map correctly.

Step 2

Connect your inputs

Forward your support inbox or connect via the API (POST https://triagefast.app/api/v1/ingest) — usually set up in ~30 seconds.

Step 3

Connect your output

Choose where tickets land: GitHub Issues, Linear, Notion, or a webhook. Link a workspace and map fields.

Step 4

Run your first triage

Send a support message and watch a structured ticket appear with type, severity, title, summary, tags, sentiment, and confidence.

Side by side

Aspect Current tool TriageFast
Setup time Depends on integrations and workflows — minutes to a few hours to configure for teams 30 seconds to connect inputs and outputs
Pricing model See current pricing (varies by plan) $19/month for 500 triages or $0.02/triage pay-as-you-go; free 100 triages/month
AI triage No built-in automated AI triage Built-in, zero-config AI fields and confidence scores
GitHub output Integrations available depending on plan Native GitHub Issues output
Linear output Linear is the native issue tracker (core product) Can output back to Linear natively
Free tier See current pricing 100 triages/month free, no card required

Can TriageFast fully replace Linear?

No — TriageFast replaces manual triage, not Linear’s project management and planning tools.

How long does migration take?

Most teams connect inputs and outputs and run their first triage within 30 minutes; basic setup is often under 30 seconds.

Will I lose any data switching from Linear?

TriageFast reads incoming messages to create new tickets; existing Linear issue history stays in Linear unless you export and re-import it into another tracker.

Is TriageFast cheaper than Linear?

Depends on plan — TriageFast offers a low-cost triage-focused model (free tier, $19/mo, $49/mo expert, or $0.02/triage).

Try TriageFast free — 100 triages/month, no card required

Use the free tier to wire one input, one output, and validate the workflow before you commit to a migration.

Start free