Migration page

Stop overbuilding triage in Make

Maintaining complex Make automations just to sort support messages is fragile and time-consuming. TriageFast is a headless feedback triage API that turns raw messages into structured tickets in under 30 seconds.

Try the free tier

Why people switch

Why people switch from Make

  • Overbuilt flows: Make works great for multi-step orchestration, but many teams end up with fragile scenarios just to classify and route support — lots of modules, fragile filters and timeouts.
  • Maintenance burden: Connectors break, logic drifts, and small triage changes force edits across multiple scenarios instead of a single source of truth.
  • Slow iteration for AI logic: Adding AI classification in Make means wiring external models and parsing outputs across steps; it’s slower to test and tune.
  • Visibility and consistency: Manual mappings produce inconsistent tickets (missing fields like severity, sentiment, or confidence) that make analytics and routing harder.

What you get

What you get with TriageFast

  • A headless triage API: POST https://triagefast.app/api/v1/ingest accepts raw messages and returns structured ticket fields (type, severity, title, summary, tags, sentiment, confidence).
  • Zero-config AI fields: Built-in classification and metadata — no multi-step flows required to get consistent title, summary, severity and tags.
  • Native outputs and routing: Send results directly to GitHub Issues, Linear, Notion or a webhook, and route notifications to Slack or Discord when needed.
  • Fast, predictable processing and pricing: Most triages complete under 30 seconds; free tier (100 triages/month, no card), Pro $19/mo (500), Expert $49/mo (unlimited + pattern detection + weekly digest), or pay-as-you-go $0.02/triage.

What TriageFast does not replace

  • Full automation/orchestration: TriageFast is not a general-purpose automation platform — it doesn’t replace Make for multi-step integrations, complex data transformations, or chaining dozens of apps.
  • Custom connector library: If you rely on Make’s broad marketplace of app connectors and bespoke actions, you’ll still need an integration layer or a small workflow tool alongside TriageFast.

Migration steps

Step 1

Export or note your current setup

Save current Make scenario details: webhook URLs, filters, field mappings, and any templates for issue creation so you can reproduce the outputs.

Step 2

Connect your inputs

Forward support email or point your webhook to TriageFast, or call the API directly (POST https://triagefast.app/api/v1/ingest) — typically takes ~30 seconds.

Step 3

Connect your output

Choose native outputs (GitHub Issues, Linear, Notion) or a webhook to your existing systems; map fields once in the dashboard.

Step 4

Run your first triage

Send a real or test message, watch a structured ticket appear, verify title, summary, severity and tags, then flip routing live.

Side by side

Aspect Current tool TriageFast
Setup time hours to days for comparable Make scenarios 30 seconds
Pricing model depends on plan — typically operations/runs-based billing $19/month for 500 triages or $0.02/triage
AI triage no built-in triage — requires assembling AI + parsing in flows built-in, zero config
GitHub output possible via connectors or HTTP but requires flow setup native
Linear output possible via HTTP or community connectors with extra steps native
Free tier depends on plan 100 triages/month

Can TriageFast fully replace Make?

No — TriageFast replaces the triage piece, not broad multi-step automations or large connector ecosystems.

How long does migration take?

Most teams complete input/output wiring and a first live triage in under 30 minutes; complex exports may take longer.

Will I lose any data switching from Make?

TriageFast consumes messages you send to it; any historical artifacts in Make (logs, scenario histories) won’t auto-migrate — export any records you need first.

Is TriageFast cheaper than Make?

Depends on usage — see current pricing, but TriageFast offers a clear per-triage model and a free tier to test with no card required.

Ready to stop overbuilding triage? Start free — 100 triages/month, no card required.

Use the free tier to wire one input, one output, and validate the workflow before you commit to a migration.

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