Migration page

Stop paying per task. Automate triage with TriageFast.

If you're frustrated by Zapier's per-task bills and manually configuring multi-step triage workflows, there's an easier option. TriageFast is a headless feedback triage API that turns raw support messages into structured tickets in under 30 seconds.

Try the free tier

Why people switch

Why people switch from Zapier

Per-task billing multiplies costs: every parse, enrichment, and route is another Zapier task that quickly adds up for high-volume support.
Manually building multi-step triage flows (parse → sentiment → tags → route) is fragile and time-consuming to maintain.
Editing rules requires touching multiple zaps — small changes cascade into brittle workflows and downtime while you test.
Observability and latency across chained zaps is poor, so debugging missed or delayed triages is slow.

What you get

What you get with TriageFast

Zero-config AI triage: a single API call returns structured fields (type, severity, title, summary, tags, sentiment, confidence) — no multi-step LLM chains.
Fast, predictable processing under 30 seconds and native outputs to GitHub Issues, Linear, Notion, or any webhook — no per-step task consumption.
Multiple inputs supported (email forwarding, Fernand connector, or direct POST to https://triagefast.app/api/v1/ingest) and routing into Slack/Discord when needed.
Simple pricing and a safe trial: 100 triages/month free (no card), Pro $19/month for 500, Expert $49/month unlimited with pattern detection and weekly digest, or pay-as-you-go at $0.02/triage.

What TriageFast does not replace

General-purpose Zapier automations: if you run complex, cross-app workflows (conditional multi-app chains, data transforms across dozens of apps), Zapier still covers that wider surface.
A full visual automation builder for gluing arbitrary apps together — TriageFast focuses specifically on feedback/support triage and structured ticket outputs.

Migration steps

Step 1

Export or note your current setup

List the zaps handling support messages: triggers, parse steps, routing, and where they create issues. Save examples of messages and current mappings (fields you need).

Step 2

Connect your inputs

Forward your support inbox or connect Fernand, or send messages to POST https://triagefast.app/api/v1/ingest — typically 30 seconds to configure a forward or webhook.

Step 3

Connect your output

Choose GitHub, Linear, Notion, or a webhook target and authorize it — TriageFast will create structured tickets directly without extra zaps.

Step 4

Run your first triage

Send a sample support message and confirm the returned fields and ticket in your target. Iterate field mappings if needed and flip the switch.

Side by side

Aspect	Current tool	TriageFast
Setup time	Depends on complexity — simple zaps take minutes but reliable multi-step triage flows often take hours to build and test.	30 seconds to connect input + output and start triaging.
Pricing model	Depends on plan — Zapier charges per task which grows with each parse/enrich/route step.	$19/month for 500 triages or $0.02/triage pay-as-you-go (100 triages/month free).
AI triage	Zapier doesn't provide a turnkey AI triage schema; you'd stitch in custom LLM calls or third-party tools per zap.	Built-in, zero-config AI fields (type, severity, title, summary, tags, sentiment, confidence).
GitHub output	Zapier can create GitHub issues but requires zap steps and consumes tasks for each action.	Native GitHub Issues output with structured fields from one triage call.
Linear output	Zapier may connect to Linear via app or webhook but needs zaps and steps to map fields.	Native Linear output, ready for tickets without building multi-step zaps.

How long does triage take?

Most feedback is classified in under 30 seconds.

Is there a free plan?

Yes. TriageFast includes 100 free triages per month with no card required.

Try switching from Zapier to TriageFast free

Use the free tier to wire one input, one output, and validate the workflow before you commit to a migration.

Start free