Use case page

Create GitHub issues automatically from Discord support messages

Stop copying Discord threads into issue trackers. TriageFast triages messages in under 30 seconds and opens structured GitHub Issues.

Start free

The problem

The problem

Support messages in Discord pile up and require manual summarizing before filing issues.

Inconsistent titles, severities, and missing tags slow engineers and delay fixes.

The solution

How TriageFast solves it

Send Discord messages to the TriageFast API and automatically create GitHub Issues with AI fields.

curl -X POST https://api.triagefast.com/v1/triage -H "Authorization: Bearer YOUR_API_KEY" -H "Content-Type: application/json" -d '{"source":"discord","message":"User: Checkout fails with 500 on /checkout","output":{"type":"github","repo":"org/repo","assignees":["dev"]}}'

Before

  • Manually copying Discord threads into GitHub issues
  • Inconsistent or vague issue titles and severities
  • Slow routing and lost context between support and engineering

After

  • Automated GitHub Issue creation from Discord messages
  • Consistent AI-generated title, severity and tags
  • Faster routing with full summary, sentiment and confidence

Result

What developers get back

In ~30s TriageFast returns JSON with type, severity, title, summary, tags, sentiment, confidence and can route the result to GitHub Issues.

Related integrations

FAQ

Can TriageFast create GitHub Issues directly from Discord messages?

Yes — send the message to the API and enable the GitHub output to open an issue.

What AI fields are returned for each triage?

TriageFast returns type, severity, title, summary, tags, sentiment, and confidence.

How fast will the issue be created after a Discord message?

Processing completes in under 30 seconds and then routes to GitHub.

Connect Discord support to GitHub now — start free (100 triages/month)

Get an API key, choose an input channel, choose an output channel, and run one test message.

Create account