Use case page

Automatically convert Slack feedback into Linear issues

Slack feedback creates noise; manually triaging is slow. TriageFast auto-triages Slack messages and opens Linear issues in under 30 seconds.

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The problem

The problem

Feedback and bug reports posted in Slack get lost, duplicated, or misprioritized.

Engineering teams spend time copying messages into Linear and deciding severity instead of shipping fixes.

The solution

How TriageFast solves it

TriageFast parses Slack messages, returns structured AI fields, and posts issues to Linear automatically.

curl -s -X POST "https://api.triagefast.com/triage" -H "Authorization: Bearer $TRIAGEFAST_KEY" -H "Content-Type: application/json" -d '{"source":"slack","message":"When I save a project the app crashes with error 500","route":"linear"}'

Before

  • Slack messages pile up and are not turned into tracked issues
  • Engineers manually copy context into Linear and guess priority
  • No consistent tags, summaries, or sentiment to filter feedback

After

  • Every Slack feedback message becomes a structured Linear issue
  • Title, summary, severity, tags and sentiment are auto-generated
  • Consistent triage within 30s so engineers focus on fixes

Result

What developers get back

In under 30 seconds TriageFast returns a JSON object with type, severity, title, summary, tags, sentiment, and confidence and can create a Linear issue (or output to GitHub, Notion, or webhook).

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FAQ

Can TriageFast create Linear issues from Slack automatically?

Yes—TriageFast parses Slack messages and can post issues to Linear in under 30 seconds.

What fields does TriageFast return for each triage?

It returns type, severity, title, summary, tags, sentiment, and confidence.

How much does it cost to triage Slack messages?

You get 100 triages/month free, with paid plans and pay-as-you-go options available.

Start auto-triaging Slack to Linear — 100 triages free, no card

Get an API key, choose an input channel, choose an output channel, and run one test message.

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