Example page

Email auth failure converted to Linear issue

Demonstrates routing an auth-failure support message into Linear. Shows the raw message, AI-classified fields, and the resulting Linear issue.

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What this shows

This example shows how TriageFast turns a messy auth-related support email into structured triage data and an actionable Linear issue, helping teams respond faster.

Raw feedback

User message

I cannot log in — keep getting authentication failed even after resetting my password. My account email is [email protected]. This started after the last deploy.

Triage output

Structured result

{
    "type": "bug",
    "severity": "high",
    "title": "Users unable to authenticate after deploy",
    "summary": "Multiple users report authentication failures after the latest deployment, even after password resets."
}

Resulting issue

Linear

[BUG] Users are blocked by repeated login failure

**Type:** bug **Severity:** high **Summary:** Login attempts loop back to the auth screen and block account access. **Tags:** auth, login, account-access

Live example

Use the API directly

Send the same raw message to TriageFast and get the structured result back through the normal ingest endpoint.

curl -X POST https://triagefast.app/api/v1/ingest -H "Authorization: Bearer tf_live_xxxx" -H "Content-Type: application/json" -d '{"source":"email","message":"I keep getting kicked back to login and now I cannot get into my account at all."}'

How it works

Step 1

Connect Auth Failure Email To Linear Example

Route Auth Failure Email To Linear Example feedback into TriageFast through email, API, or workflow forwarding.

Step 2

AI triages every message

Type, severity, summary, tags, sentiment, and confidence are generated automatically.

Step 3

Ticket appears in Linear

Structured output is routed into Linear without manual rewriting.

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