Example page

API feature-request -> webhook: add account filter param

Turn a messy API feature request into a structured webhook payload. Shows fields like type, severity, tags, sentiment, and confidence.

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What this shows

This example matters because developers often receive informal API requests that need quick, accurate triage and routing to downstream tools via webhook.

Raw feedback

User message

We're building multi-tenant dashboards and your API has no way to filter events by account_id - it forces us to fetch everything and filter client-side. Can you add a query param like account_id or tenant_id? This is blocking our rollout.

Triage output

Structured result

{
    "type": "feature_request",
    "severity": "medium",
    "title": "Add account filter param to API",
    "summary": "User requests a query parameter to filter API responses by account_id to avoid client-side filtering.",
    "tags": [
        "api",
        "multi-tenant",
        "filtering"
    ]
}

Resulting issue

Webhook

[FEATURE_REQUEST] Add CSV export for recurring reports

**Type:** feature_request **Severity:** medium **Summary:** Users are asking for CSV export to avoid repeated manual reporting work. **Tags:** export, csv, reporting

Live example

Use the API directly

Send the same raw message to TriageFast and get the structured result back through the normal ingest endpoint.

curl -X POST https://triagefast.app/api/v1/ingest -H "Authorization: Bearer tf_live_xxxx" -H "Content-Type: application/json" -d '{"source":"api","message":"Can you please add CSV export? We keep needing this every week."}'

How it works

Step 1

Connect Feature Request Api To Webhook Example

Route Feature Request Api To Webhook Example feedback into TriageFast through email, API, or workflow forwarding.

Step 2

AI triages every message

Type, severity, summary, tags, sentiment, and confidence are generated automatically.

Step 3

Ticket appears in Webhook

Structured output is routed into Webhook without manual rewriting.

Related examples

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