Example page

Email: iPhone screenshot upload crash → webhook

Demonstrates turning a customer email about an iOS app crash into a structured webhook issue. Shows triage fields like severity, tags, sentiment, and confidence.

Start free Try the demo

What this shows

This example shows how TriageFast processes an incoming support email about a mobile bug and sends a ready-to-use issue to your webhook in under 30 seconds.

Raw feedback

User message

Hi, app crashes when I try to upload a screenshot from my iPhone 12 — it says 'Upload failed' and kicks me back to the home screen. Happens every time and I lost my draft.

Triage output

Structured result

{
    "type": "bug",
    "severity": "high",
    "title": "iPhone upload crash when attaching screenshots",
    "summary": "App crashes on iPhone 12 when attaching screenshots, causing data loss.",
    "tags": [
        "mobile",
        "iOS",
        "crash",
        "uploads"
    ],
    "sentiment": "frustrated",
    "confidence": 0.93
}

Resulting issue

webhook

iPhone upload crash when attaching screenshots

Steps to reproduce: 1) Open app on iPhone 12 2) Compose message 3) Attach screenshot -> app shows 'Upload failed' and returns to home screen. Frequency: every attempt. Impact: user lost draft. Error text: 'Upload failed'. Raw user message included for context.

Live example

Use the API directly

Send the same raw message to TriageFast and get the structured result back through the normal ingest endpoint.

curl -X POST https://triagefast.app/api/v1/ingest -H "Authorization: Bearer tf_live_xxxx" -H "Content-Type: application/json" -d '{"source":"email","message":"Saving my profile on mobile throws an error and all my changes disappear."}'

How it works

Step 1

Connect Mobile Bug Email To Webhook Example

Route Mobile Bug Email To Webhook Example feedback into TriageFast through email, API, or workflow forwarding.

Step 2

AI triages every message

Type, severity, summary, tags, sentiment, and confidence are generated automatically.

Step 3

Ticket appears in Webhook

Structured output is routed into Webhook without manual rewriting.

Related examples

Try this workflow free with TriageFast

Free plan includes 100 triages per month. No credit card required.

Create account