Example page

Support-tool mobile login crash routed to Notion

This example shows a support-tool mobile-bug message turned into structured triage data and sent to Notion. It highlights AI fields like type, severity, title, summary, tags, sentiment, and confidence.

What this shows

Automatically converting noisy support-tool reports into actionable Notion issues speeds up fixes for mobile blockers and reduces manual triage work.

Raw feedback

User message

Hi — after updating to iOS 17 the app crashes every time I try to log in with "Sign in with Apple". I tried rebooting and reinstalling; still crashes on iPhone 12. Please fix, I can't access my account.

Triage output

Structured result

{
    "type": "bug",
    "severity": "critical",
    "title": "iOS login crash with Sign in with Apple",
    "summary": "App crashes on iOS 17 when attempting Sign in with Apple on iPhone 12, blocking user access.",
    "tags": [
        "ios",
        "login",
        "crash",
        "apple-signin"
    ],
    "sentiment": "urgent",
    "confidence": 0.95
}

Resulting issue

notion

Crash: iOS login (Sign in with Apple) on iPhone 12

Description: User reports the app crashes on iOS 17 when using "Sign in with Apple", preventing login. Steps to reproduce: 1) Update device to iOS 17 2) Open app 3) Tap "Sign in with Apple" 4) App crashes immediately Expected result: User is signed in successfully. Actual result: App crashes and user cannot access their account. Device: iPhone 12 Additional info: User tried rebooting and reinstalling the app; issue persisted.

Live example

Use the API directly

Send the same raw message to TriageFast and get the structured result back through the normal ingest endpoint.

curl -X POST https://triagefast.app/api/v1/ingest -H "Authorization: Bearer tf_live_xxxx" -H "Content-Type: application/json" -d '{"source":"support-tool","message":"Saving my profile on mobile throws an error and all my changes disappear."}'

How it works

Step 1

Connect Mobile Bug Support Tool To Notion Example

Route Mobile Bug Support Tool To Notion Example feedback into TriageFast through email, API, or workflow forwarding.

Step 2

AI triages every message

Type, severity, summary, tags, sentiment, and confidence are generated automatically.

Step 3

Ticket appears in Notion

Structured output is routed into Notion without manual rewriting.

Related examples

Try this workflow free with TriageFast

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